China-trade.co.uk was founded by Mr. Tony Lee who set out to build a company dedicated to providing an efficient and effective import/export service between China and the UK and that professionalism, dedication and enthusiasm that built the company continues today! China is the main industrial base for the mass production of materials and goods and all of their factories possess very high technical expertise in all types of production and manufacturing that ensures high quality at very good value.
Today we have many regular customers in the UK enjoying the benefits of our service.We always strive to deliver on time, and take pride in the fact that we consider customer satisfaction as our upmost priority.
We have many processes in place to ensure that you get your shipment, without delay and quality issues. However, we accept that it is not a perfect world and problems do sometimes arise, no-matter how hard we try to avoid them. If you do get a shipment that isn’t to your satisfaction then we will work with the factory involved and you can be assured that with our customer guarantee any defective goods are replaced.
Our focus is our customers success and for you to receive, from us, a service of excellence. We want to build long term customer business relationships – We can only do this if we provide success!
Sourcing products which are manufactured solely in China, at China prices and delivered to the UK!
Initial enquiry made to china-trade.co.uk
China-trade.co.uk reply’s - ----Quotation given if immediately sourced
Invoicing / Payment/Agreement Made
On-going enquires, investigations and evaluation
Samples, artwork, designs drawings & prototypes, requested
Product evaluation & development
Full quotation - Payment Agreements/Business Contract in place
Samples obtained/produced
Samples approved
Limited production run
Mass production run
Delivery
Customer feedback
Repeat orders
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